Now that your real estate company has made the decision to employ remote workers, you have a new set of issues to be considered. Strain on your existing communications infrastructure is the most common problem and that’s where a remote working solution can work for you. A remote working solution (RWS) is the same as any other form of outsourcing except that this one focuses on managing people and communications for business.

Here are 3 ways an RWS can improve your business.

1 – Communication

A lot of real estate business is done remotely and over the phone. An RWS can offer solutions to make this more productive and cost effective. Setting up an IP phone service allows the remote worker to connect to the office network and gives them easier access when needed.

If you don’t want a physical phone unit, then a softphone is a viable alternative. A softphone is a virtual phone used on a device and is connected to the office network in the same way an IP phone would be. This can act as an office extension number that can be used anywhere so your employees will always be available to customers. You can transfer calls back to the office if needed.

Using this system will cut down the company cell bills as all calls on the office network between colleagues will be free.

2 – Unified Communication Package

If you decide that you need communications to be easier, an RWS can offer you a unified package. A unified communications package encompasses all forms of communication including email, mobile calls, instant messages, and IPTV services like Skype in an integrated format using one service.

Communications can be one-to-one or broadcast for conference calls and videos.

The main advantage to having a communications package in place is that an employee can send a message through one format, such a voicemail, and the receiver can decide how they wish to access it. The voicemail can be heard or turned into an email or text message.  This makes communication immediate and more accessible, meaning higher productivity and more profit.

Having a unified communications package as a part of your RWS will lower costs as you no longer have to pay for multiple services and will be included in your monthly fee.

3 – Security

Security measures for remote workers have to be extremely high. Not only will your employees be using their own devices, possibly on public networks, but they will also have details about empty properties and confidential client information.

An RWS can offer a heightened level of security that not all SMBs can afford on a restricted budget. Vendors provide software that ensures sensitive data is always protected, and can assist workers to set up encrypted passwords with two-factor authentication for their personal devices as well office hardware. Make sure the vendor you choose gives you access to a VPN or equivalent that keeps your data safe online. The RWS can become a part of your BDR plan in this way.